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Guest Services Manager

Pizza Ranch

Location: Watertown

Job Type: Full Time

Category: Food Service


Responsibilities:

At Pizza Ranch, we view our management team as a vital part of what makes our business so successful.  As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards.  You will also be expected to assist the Assistant General Manager in leading the day to day operations and support the management of the of the guest experience through Qualtrics data and feedback.  At the Pizza Ranch, you will have the ability to drive store level profitability and sales goals by controlling food and labor costs. Most importantly you will have the opportunity to provide genuine care for all of our staff and guests and to create legendary impact to those you come in to contact with.

Key Accountabilities:

  • Guest Satisfaction
  • Effective Business Management
  • Appropriate and Fair Business Practices
  • Training and Development

Qualifications, Skills, and/or Competencies:

  • Passion for leading and developing people
  • Proven record of management, communication, and organizational skills
  • The ability to prioritize multiple situations
  • Effective communicator, and listener with good oral and written communication skills
  • Restaurant Management experience, preferred
  • Proficient in basic computer skills
  • High School graduate or equivalent education
  • Possess business acumen

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