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Customer Service Representative

Bank of Lake Mills

Location: Watertown, WI

Job Type: Part Time

Category: Banking

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Customer Service Representative

Watertown, WI 

Bank of Lake Mills

Compensation

Based on Experience

 

Employment Type

Part-Time

 We are seeking a part-time Customer Service Representative at our Watertown branch!

You will be responsible for processing teller transactions efficiently and accurately, as well as providing excellent customer service!

Apply at our Watertown branch, located at 400 Bernard Street, or email Bridget@bankoflakemills.com for more information.

Responsibilities:

·         Professionally greet and engage customers and prospects.

·         Process various transaction requests for customers in the lobby and drive up.

·         Responsible for balancing individual cash drawers.

Partner with specialists, such as Loan Officers, to provide customers with access to experts who   can assist them with specialized financial needs.
Promote products and services to customers, as well as proactively develop new relationships with prospective customers.
Qualifications:

·     One year of previous CSR or personal banking related experience with a financial institution is  preferred.

·     Able to provide excellent customer service in person and over the phone.

·     Proficient knowledge of Microsoft office products and ability to learn and become efficient and accurate with various computer applications.

·     Excellent verbal communications skills

·     Ability to maintain the integrity of highly confidential customer and bank information.

·     Ability to deal effectively with time pressures based on the level of customer activity.

·     Proficient Spanish language skills preferred.

EOE M/F/Disabled/Vet     Member FDIC

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